21 Betting Privacy Policy — Your Data Is Safe With Us

1 Introduction

21 betting A trusted online gaming platform in Bangladesh. We believe your privacy is a fundamental right, which is why our Privacy Policy is built to ensure the highest level of protection for your data.

This Privacy Policy 21 betting- applies to all services, websites, and mobile applications. By using our platform, you agree to this policy. Please read it carefully before registering.

Our privacy policy is built in accordance with international GDPR (General Data Protection Regulation) standards. We are committed to using your data only for the stated and necessary purposes.

2 What Information We Collect

21 betting Certain information is collected in order to provide our services. This data falls into two categories — information collected directly from you, and information collected automatically.

Personal Identification Information:

• Full name and date of birth
• Mobile number and email address
• National ID or passport number (for KYC verification)
• Current address and district

Financial Information:

• BKash, Nagad, or Rocket mobile banking number
• Deposit and withdrawal history
• Transaction amount and date

Technical Information:

• IP Address & Device Type
• Browser and operating system information
• Time spent on site and pages visited
• Login time and location

3 How We Collect Information

21 betting Your information is collected through the following methods:

• At Registration: Information provided in the account registration form is collected directly.
• KYC Verification: Information is collected through document uploads to verify your identity.
• Transaction Processing: Payment information is collected at the time of deposit and withdrawal.
• Customer Support: When you contact support, your conversation may be recorded.
• Cookies & Tracking: Certain technical information is collected automatically when you browse the website.
• Third-Party Verification: Identity may be verified through authorized verification agencies when required.

4 Purpose of Data Use

Collected data is used solely for the specific purposes outlined below:

We never share or sell your data to third parties for marketing purposes. 21 bettingHow your data is used on - is fully transparent and strictly limited.

5 Data Retention & Security

21 betting Industry-standard technology is used to keep your data safe. Our security measures include:

• 256-bit SSL Encryption: All data transmissions are encrypted.
• Firewall Protection: Multi-layer firewall to block unauthorized access.
• Regular Audits: Regular audits conducted by third-party cybersecurity experts.
• Restricted Access: Only authorized personnel may access data on a need-to-know basis.
• Data Backup: Regular encrypted backups stored on secure servers.

Retention Period:

• Active account data: retained for as long as the account remains active.
• Financial transaction data: 5 years (as required by law).
• KYC Documents: 3 years after account closure.
• Customer support records: 2 years.

6 Third Parties & Data Sharing

21 betting Your data is not generally shared with third parties. However, sharing may occur in the limited circumstances described below:

• Payment Processors: Exclusively for processing transactions with bKash, Nagad, and Rocket.
• KYC Verification Agency: With authorized agencies for identity verification purposes.
• Law Enforcement Agencies: When required by court order or government directive.
• Anti-Money Laundering Agency: As required by law for the prevention of financial crime.
• Technology Service Providers: For cloud hosting or cybersecurity services — they may only use your data for the specific purpose assigned.

We have strict data protection agreements with all third parties listed above. They are not permitted to use your data for any other purpose.

7 Cookie Policy

21 betting This website uses cookies to improve service quality and make your browsing experience smoother. The types of cookies we use:

• Essential Cookies: Login sessions and security verification — the site cannot function without these.
• Functional Cookies: To remember your preferences, language, and settings.
• Analytics Cookies: Anonymous statistics are collected to understand how the site is used.
• Security Cookies: To detect and prevent fraudulent activity.

You can manage or disable cookies at any time through your browser settings. Note that disabling essential cookies may affect some site features.

8 Your Rights

21 bettingAs a user of -, you have the following rights over your personal data:

To exercise these rights, contact our support team. We will respond to your request within 30 days.

9 Children's Privacy

21 betting-'s services are strictly for users aged 18 and above. We do not knowingly collect personal data from anyone under 18.

• Age is verified at the time of registration.
• Any account suspected of belonging to a minor will be suspended immediately.
• If data belonging to a minor is collected by mistake, it will be deleted immediately.
• If parents have any concerns, please contact support.

10 Policy Updates

21 betting The right to update this privacy policy is reserved. In the event of changes:

• You will be notified of any significant changes via your registered email or a site notice.
• You can check the "Last Updated" date at the top of the page to see when changes were made.
• Continued use of the site after any changes will be considered acceptance of the updated policy.
• You can close your account anytime — no penalties.

11 Contact

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us:

• Email: [email protected]
• Live Chat: Use the chat button at the bottom-right of the website
• Response Time: Within 24 to 48 hours

Our Data Protection Officer will review your request with the highest level of attention. 21 bettingProtecting your privacy on - is our responsibility, and it's one we take seriously.